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Client Reviews

Read what others are saying about NC 12 Realty REALTORS®.

We have just recently discovered NC 12 Realty and met with Carla and Jen about buying a house on Hatteras Island. Although we are just beginning to look for a home, we need not look any further than NC 12 to help us through this process. Knowledgeable, experienced, and friendly describe the great staff at NC 12. If you visit their office, you will understand why we wrote this review for you to read.

- Jim and Chris Overly

Trafton Reynolds and Jen Bell were great to work with during our recent search for an oceanfront home. They were both very knowledgeable and helpful with our many questions. Jen took a lot of time out to show us homes that were being rented at the time, and in many locales along the outer banks. They were great at the closing time with the process since we live many states away and couldn't be there for it. It was a very smooth transition for us because of all they did. Very friendly and helpful, we can't say enough about them. Definitely would recommend them to anyone looking for a home in the outer banks!!

- Joe and Christine, Buyers

We had absolutely nothing but the best experience working with Trafton. We live in PA, and Trafton helped us every step of the way in buying our house in Frisco. He was professional, and stayed in contact with us through out the process/any time we had questions and concerns, always responding promptly. Trafton went out of his way to walk us through the entire process, we are grateful for his guidance and would seriously recommend NC12 to anyone. Thank you!

- Matt K / Crystal F

Jen Bell helped us find our dream beach home. She is a delight to work with from start to finish. Jen goes out of her way to make a stressful time as easy as possible. We reside nine hours away and she was willing to try new things such as Skype to help us view all the homes we found appealing with out having to wait until we could make another trip down to the island. Once we settled on the perfect home she helped us make the process very smooth right up to the closing day. I would highly recommend Jen Bell for anyone wanting to purchase a home at the Outer Banks.

- Cindy Hamner

When we decided to semi-retire and move to the Outer Banks, NC 12 Realty was highly recommended as the realty company to use in helping us find our dream home. We were fortunate to have Jen Bell as our realtor and she was amazing. It was a long process but she was so patient with us and really listened to what we were looking for. We fell in love with the very first house Jen showed us but thought we should do our homework and at least look at some other properties. She worked extremely hard to find other homes that matched our criteria and when none did, she started the negotiations on the first house. With her experience and diligence, we were able to close on our lovely home and become permanent residents of this beautiful island. If you are looking for a realtor who is knowledgeable, patient, thorough and fun, we recommend NC 12 Realty and Jen Bell . We guarantee you will be pleased with the results!

- Dennis & Jackie Foutz

If you are in the market to buy or sell a home on Hatteras Island, look no further! Carla Reynolds is the most responsive, professional, and locally informed agent we have ever used to buy or sell a home. She has great instinct and ideas, and can point you in the right direction for any services you may need during the process. Carla was able to ease our tensions and make the process much less stressful than we have experienced buying and selling 5 homes in the past. She is also great fun! Cheers!

- Jennifer and Robert Naquin

Trafton was an amazing partner in selling our coastal home. He listened to our wishes and advocated for us. We’ve worked together for a number of years and he notified us when the market approached our magic number. He made some excellent recommendations in preparing our home for sale and handled many of the details once we had an offer including returning the router/cable box to the provider after the sale! His market evaluation was spot-on and we got the sale price that we wanted. Highly recommended for effectiveness and pure ease of working with him.

- George Brudin

We recently used NC 12 for both a purchase and sale and couldn't be happier. Trafton and Carla made both processes extremely smooth and went above and beyond the entire time. They were so hangs on and helped with getting our house ready to sell. They went as far as going over to our home and helping paint, install trim, tell us what needed to be repaired in order to sell and more. We cannot thank them enough for their professionalism and attention to detail. They are truly the best!

- The Mulders

Carla and Trafton are straight shooters. They are very honest, and provide actionable feedback to their customers to adjust expectations to line up with market conditions. They helped us sell our place, and told us what we needed to do to succeed. They do not sugar coat situations.

As professional realtors AND appraisers, they have a depth of knowledge which is very uncommon.

Before we selected them, we checked their references. We heard from the buyer side and the seller side. From both sides of transactions, they protect their customers, and all other parties, and treat everyone exactly how they would want to be treated: with honesty and integrity.

- W. Davidson

I normally don't leave many reviews, but NC 12 Realty has earned it. It is refreshing to know there is still professionals out there like Carla and Trafton. They made things easy, straight forward and no pressure. True professionals and honest folks that have earned 5 stars, no doubt. NC 12 will be the first place I go if I decide to purchase another home. 

- Justin Smith

"We primarily worked with Trafton but when he was unavailable Carla stepped right in.  Great teamwork.  We just closed a deal in Hatteras Village. Being from California Real Estate in NC totally works differently than what we are accustomed to. Trafton explained the process and guided us thru the deal very professionally.  He went over and above what previous RE agents have ever done in any of our several RE deals. We'll be looking for another house in the Village area and Trafton will be our man."

- Doris
We worked with Trafton to purchase a property in Avon in a very tight time frame…pretty much over a long week end! Trafton was incredible to work with, he had our best interest in mind at all time making sure we found a property that met our needs. He was always available, thorough and straightforward; he and his team were extremely professional and took care of everything for us. Would highly recommend Trafton and NC12 Realty.
- Caroline Rawson

Search no further. You have found the best! Trafton Reynolds will make the process of buying a home on Hatteras Island a pure joy.

- Jim Thompson

Over the years I have purchased and sold several personal residences and other investment properties. Not one of those transactions has been as easy and satisfying as my recent sale of a property on Hatteras Island. Trafton Reynolds at NC 12 Realty accepted my listing at a highly satisfactory price, launched a sophisticated marketing campaign, and guided me in preparing seller’s documents. I was delighted to get a full-price offer in a very short time! NC 12 Realty then oversaw the survey, the county inspections and other details and brought the transaction to an early closing. Throughout, Trafton and the NC 12 Realty staff were cordial, considerate and completely professional. They were responsive to my questions and concerns and helpful at every turn. In summary, I can’t imagine a better real estate experience. I highly recommend Trafton Reynolds and NC 12 Realty for real estate representation and marketing on Hatteras Island.

- James Lea

"Buying a vacation home is always a challenge. There are so many variables to consider. This is even more challenging if there is no time to actually travel and visit the house in person. My wife and I contacted Trafton and Carla Reynolds via Zillow. We got an immediate response, a virtual visit to the house the next day and three days later we have submitted—with their guidance— what it became the winning offer. Trafton and Carla were always one step ahead, making sure that all the actors involved—including us—were involved and on time. The definition of client service. Highly recommended. "

- mcabrol39

"Trafton and Carla are very approachable and professional Real Estate Agents. They are very knowledgeable and experienced in the OBX real estate market and will provide the comprehensive guidance you need to navigate through the purchase or sale of your property. The recent sale of our home in Avon NC was completed 6 weeks after listing our property on the real estate market. Trafton and Carla possess excellent communication skills and the entire process moved smoothly and quickly from beginning to end. We highly recommend NC 12 Realty if you are buying or selling your home."

- Paul

"Sarah had an excellent understanding of the local area. She masterfully managed the negotiation process in my favor and demonstrated commitment and professionalism in every step of the process. "

- Mark

"Sarah did an outstanding job with assisting us while we searched for our beach house. She was always quick to respond to our needs, and is an excellent negotiator when we found ourselves in a bidding war. We were able to purchase our dream home with Sarah’s real estate knowledge and expertise. I would highly recommend Sarah to anyone looking to buy or sell in OBX!!"

- Vacation Home Buyer
[Sarah Collier was an] Excellent Buyers Agent, worked diligently to find and negotiate the purchase of my new investment property. Detailed oriented and continued to support the buyer all the way through closing and beyond. 
- Bruce Dzielinski

We’ve moved and bought houses several times for a variety of reasons.  Needless to say, We’ve met and worked with a few real estate agents.  When it was time to buy a house on the Outer Banks, I contacted three different real estate agencies.  That’s how we met Joan Williams at Outer Beaches.  One company never got back to us and the other sent us a packet and asked me to call them.

Joan delivered the whole package.  She patiently showed us many houses, because I had my mind set on certain aspects.  Joan connected us with a financial team, insurance and a legal agent. She even cautioned me on the dangers of the ever changing shore line.

Now, we are ready to buy again, and I know exactly what team that will make my experience the best.  

- Janet and Paul Freimuth

We would highly recommend Joan Williams to help you find your new home.  Joan was very professional as she worked with my husband and I to find the perfect beach house. She was organized and helpful planning showings as we traveled from Northern Virginia to look at homes over several months until we found the home perfect for us. Joan's knowledge and experience was beneficial as we navigated the purchasing process from out of state. Joan assisted with contractors, inspections, and referrals to resources to ensure a positive overall experience. Thank you, Joan, for all your help and guidance.

- Terrell and Janine Sewell

Working with Joan was like spending time with a friend. She was very down to earth, yet professional and accessible. We looked for our home over many months with lots of trips, yet Joan remained patient and encouraging while helping us find the best fit. We couldn’t be happier! We trust her, and would definitely use her again

- Vicki and Mike Beard

Joan Williams was our realtor for the selling of our home and the purchasing of a new home on Hatteras Island, NC.  I would highly recommend Joan to anyone selling or buying a house. She was very knowledgeable, always getting back to us quickly with answers to our questions. Our home sold with no problems and she found us a new home that checked off all the boxes on our needs list. She was also helpful in small ways, like paying for the pest inspection herself and letting us reimburse her so that the process could move ahead more quickly. She also seemed to have an innate sense as to what type of house we were looking for. We have bought and sold many properties but I think we had the best experience with Joan.  What can be a stressful process, moved ahead in a timely way with little if any stress. I recommended Joan to relative who also had a good experience. Joan is very professional but she also is a very nice person who was easy to talk to!

- Debbie and Ray Van de Castle

My husband and I had a great experience with Trafton Reynolds of NC12 Realty as we were looking for vacation beach house. He was totally honest, personable and patient with us while we looked at quite a few houses. As we toured each house, he thoroughly checked out the property himself finding issues that we had missed. (He not only knows the area, but knows about houses.) I felt that he was there for us, even though it meant not making a sale. Eventually we did find a property, but Trafton was able to work with the other realtor for a fair price. Finally, NC 12 Realty made the sale very easy, taking care of the many details for a quick closing.
If and when we decide to sell or buy again on the OBX, we will definitely choose Trafton Reynolds and his company for a professional and knowledgeable experience.

- Barbara Feeser

Trafton and his team were excellent. Highly recommend.

- Ricky Goodling

We highly recommend this Real Estate Agency. NC 12 Realty is a great real estate service provider if you are in the OBX market to buy or sell your beach property. They have a very knowledgeable and experienced staff of real estate agents who provide hands-on guidance through the entire process. Our property was under contract within 2 weeks after it was placed on the market, and we closed the sale to our buyer 4 weeks later. We were very pleased with our NC 12 Realty experience.

- Paul Arrowood

Trafton and Carla are the best hands down! Both, are very professional and listened to our needs and concerns during the process of selling our home in Brigand’s Bay! Trafton took lead in handling details of perspective buyer and being a great liaison between us both! Mark and I highly recommend this competent Team for sure! In our opinion, NC 12 Realty is the best!!!!❤️

- Kim Faulkner

I can say that, hands down, Sarah is the best realtor we've ever worked with. I can't recommend her enough! She has the patience of a saint. We were hours away, out of state, and inventory was low. We didn't find what we were looking for right away - and quite honestly, we weren't sure what we wanted! We worked together for nearly five months, and she communicated with us almost daily. She even gave us virtual tours of homes that were long drives from her own. Sarah doesn't just try to make the sale, she wants her to buyers to be happy. She goes above and beyond, doesn't miss any nuance, and knows NC real estate law like the back of her hand. Buying and selling a beach property requires a realtor that knows rental potential, flood insurance, pool maintenance, a good list of contractors, and much more. You want Sarah to be the one helping you find the right place!

- Happy Buyer

Sarah helped us sell our oceanfront condo in the offseason in a cold market for asking price and right when we needed to sell! Even though we had two contracts fall through because of the buyers, she persevered and came through big time. She has great communication skills, bulldog determination, and was there every step of the way of the process giving us updates and answering questions. She even helped get some things on the property corrected and went personally to hook up a Roku to our TV since we live 2 hours away. Just a wonderful experience and person/realtor that we will be recommending to everyone we know. Thank you Sarah!

- Matt McPherson

Letting go of our Hatteras Beachhouse was not an easy decision (it took a while!) but working with NC 12 was definitely the right move at the right time. We happened to meet Carla Reynolds before NC 12 was "born." She made a positive impression then, so we stayed in touch for many years. So glad we did! Carla gave us all the information and support that we needed leading up to listing and the sale of our "beach cottage." It ended being a comfortable process. NC 12 is a very impressive company with a team that speaks well of the owners/mentors. 

- Sue and Alan Fehr

I cannot recommend Trafton and his team highly enough. This was our first purchase of a second home/investment property and Trafton's expertise and knowledge made the process completely seamless and nearly stress free. His knowledge of Hatteras Island - down to the street/lot level - amazed me. He helped us find just the right property for our budget and objective in a very competitive market, advising on the best location, amenities and growth prospects. NC 12s list of professionals to assist in the transaction was thorough, with many choices for every need. Every person I contacted from that list provided top notch service and advice and followed through within the required timeline. Clearly, Trafton only includes the very best local professionals to work with. Every person I worked with at NC 12 was professional, pleasant and timely in fulfilling their promises. Buying a property remotely seemed daunting, but Trafton and the NC 12 staff attend to all the minor details to facilitate your transaction. You will not be disappointed to engage Trafton and his team for your Hatteras Island real estate needs!

- Laura McCarthy

Trafton Reynolds from NC 12 Realty represented me in the sale of an Outer Banks beach house in 2020. The house was storm damaged this past winter and I live in California. Trafton helped us with finding a contractor to do the repairs, a legal group to handle the paperwork, helped establish a fair asking price, and guided me through the many intricacies of North Carolina real estate. I don't know how I could have done it without Trafton and his NC 12 team. At all times Trafton was professional and responsive. He laid out the options I had clearly and without any perceptible bias. The house went into escrow quickly but the buyers took a long time to close. Trafton kept me informed on a daily basis and repeatedly went to visit the property during the escrow went storms hit the region. I have purchased and sold other homes before. Trafton's efforts went above and beyond the agents I worked with on those other properties. 

- Michael Nolan

NC 12 Really got it done. We had it listed for almost a year with another company, we then switched to NC 12 after some minor improvements NC 12 had it under contract in 4 Days with a timely closing. These folks just get it done!

- Pace

I have been coming to the Outer Banks since I was in my teens and coming back for several decades. We as a family were fortunate enough to find a Condo in Hatteras Village to purchase about 5 years ago. During this time and many visits later we quickly realized that our 2 bedroom condo was not enough to support our growing family (and many extended family members accompanying us). I was randomly searching online and found a few houses that we were interested in learning more about and one of them listed Trafton Reynolds from NC 12 Realty as the Realtor. Once I expressed interest Trafton quickly responded back to me and we had a detailed discussion not only about properties but buying a home vs. condo. Trafton was very knowledgeable about the market since he lived in the area for many years. Trafton and I quickly came up with a strategy to not only sell my existing property but buy a new one within 60 days. The task seemed daunting to me but Trafton alleviated my concerns and expressed this can be done with his guidance and vast experience. Trafton and his team (and recommended vendors) guided me through all the paperwork, 2 closings, viewings of new properties, changing utilities and keeping to a strict timeline until my final closing on the new house. If you don't think picking the right Realtor makes a difference (even by chance) you are in for a surprise. I highly recommend Trafton Reynolds and NC 12 Realty for your next purchase (or selling). They will do all the right things to make your home buying/selling as seamless as possible. I not only had a great experience but we made a new friend on this incredible island.

- David and Molly Reed, Buyers and Sellers

Trafton was unbelievable in helping us to find our perfect Beach home, with honest input on all locations. Even months after the purchase he is extremely responsive and helpful (we purchased a home in need of updates) on finding reputable contractors.

- Kipper Burleigh

Trafton helped us buy a home in Buxton, while we were long distance. Communication was remarkable. He is professional and knows the local market. We would like to thank Trafton and the team at NC 12 Realty for making our transition move forward smoothly.

- Tricia D

Connected through a web site! Got lucky great connection, knows the island well and how to get you into the home. Thanks!

- Turner Thompson

"Our experience with working with you was great from day one! You were very responsive and helpful with the whole process. 10 our of 10! We look forward to working with you again and would recommend you to anyone looking for something down there."

- Davin & Stephanie Akers

"Dottie is a ten star real estate agent who goes above and beyond on every phase of the deal. She was able to help us successfully negotiate a multiple offer deal. Then, during a real estate closing frenzy, she got us closed in 30 days including all inspections. Then, at the last minute, the seller was trying to squirrel the deal and she worked her magic to keep the deal alive and bring it to closing. Dottie is such a pleasure to work with. She's always upbeat, tells it like it is, and is very responsive to all questions and concerns. Does she ever sleep? I certainly don't know all the real estate agents on Hatteras Island, but I do know that Dottie Reed is top notch. I keep thinking I want to buy another property just to work with Dottie again!"

- Susan Casscells, 2020 Buyer

Highly recommend Sarah. We interviewed several agents and chose Sarah for her fresh perspective and for the energy and sincere interest she portrayed to get our house sold, AND for a price we could be comfortable with. She gave us great advice, especially as we navigated our listing and selling process during COVID. She had a great vision and took the time to invest in the prep work to set up the house to optimize visual appeal for photo's and in person showings. Communication was great through out. In the end, we did end up with multiple offers and Sarah guided us through that negotiation successfully and smoothly."

- Ronald Zueger

Dottie, thank you so much for going above and beyond the call of duty to help us with the purchase of the house on Dory Lane. You were a wonderful guide and support through this roller coaster ride. We all appreciate your kindness so much, as well as that of Sam! We look forward to enjoying Avon and plan to stay in touch. Thanks again.

- The Lewis Clan, Buyers 2020

My father and I worked with Trafton on a purchase from out of state. He did a wonderful job of determining what we were looking for and putting us on a property that fit us. Communication was consistent beginning to end and anything we had questions about, he was able to answer. He really went above and beyond at keeping us informed and up to date with the steps, and also helped mitigate and small issues that arose. If you're shopping in the area, you should absolutely reach out to Trafton. He's a great guy, knows the area and will make the process seamless for you. 

- Jake Morris

We recommend Trafton Reynolds and his team to anyone choosing a realtor. He is direct in his assessment of the value of your house, whether selling or buying. He has a path forward to keep the house visible until sold and deftly guides one through the closing process. In our case, being out of country during the closing, which was delayed due to Hurricane Dorian, he capably and quickly took care of minor repairs to ensure that the closing could be done on the forthcoming date. He is the best!

- Dianne G. and Cathy R.

Trafton was amazing to work with. We were looking to purchase a home but being out of state the whole process was intimidating as we had numerous questions. Trafton was flexible, kept in constant contact and had numerous phone calls on days/nights/weekends to help walk us through the process. He also offered his neutral advice being a native of the area and guided us through all the ins/outs of owning a home at the beach to help us make our best-informed decision. Trafton even went so far as to check on our house during/after hurricane Dorian. I would highly recommend Trafton and NC 12 Realty...the service was extraordinary, and he was a huge part in helping us reach our goal of owning a dream home at the Outer Banks.

- Matt Kirkner & Crystal Fitzgerald

As recent buyers of a beach-front property in Avon, we enthusiastically recommend Trafton Reynolds as a first-rate realtor. We could not have been happier with his attentive, thoughtful, and highly effective service. We also can't imagine buying a beach house without him!

He was extremely responsive to all our requests - including arranging for us to make our first visit to our eventual beach house property with less than one hour's notice; as well as organizing several follow up visits within a short time frame; giving us excellent advice on what the likely maintenance and running costs of the house might be, as well as potential vacation rental income; guiding us through the entire purchase process, with sensible advice on when and under what terms to make our offer, and how to respond to the seller's counter-offer; and once our offer had been accepted, quickly connecting us with people to do the house inspection, rental agencies, and builders able to do the renovations/upgrades. 

What we appreciated most of all was his flexibility and willingness to work around our schedule (since we live hours away from the Outer Banks, with full-time jobs, and unusual working hours); and the timely way in which he responded to any of our queries, whether by phone or email, so that the whole process went ahead as quickly and smoothly as possible. He also went out of his way to help ensure that our closing went ahead without problems, after weather-related delays meant that we could not actually get to the lawyer's office in person. He coordinated effectively with the sellers' agent and kept the process smoothly on track - so that we were able to close without any problems. 

In short, we are happy to recommend Trafton Reynolds and NC 12 without reservation. For most of us, buying a beach-house is a life-changing endeavor, and we would not want anyone other than Trafton Reynolds by our side to help consummate it.

- Daniel Twining

We can not say enough about the care and service that Trafton and his team provided to us while buying a property in Hatteras. We actually made contact with Trafton several years ago when we got the itch to purchase, we were not quite ready, but Trafton was great every single time we had a question or wanted to brainstorm possible scenarios. Trafton was absolutely the only broker we considered when we were ready to buy a property. The property we purchased is a secondary home for us out of state and having someone who was very familiar with the market in OBX was very helpful. Trafton was always attentive to every phone call and email, made contacts with vendors to help us along the way, and could not have been more detail oriented. Truly, you can not go wrong with NC 12 Realty.

- Todd & Crystal Lynn

If you are considering selling or purchasing a piece of land, investment property or your forever home, look no further than NC 12 Realty. The team at NC 12 Realty is top notch, providing the best professional, honest and loyal service to their customers. Thank you NC 12 Realty Team for guiding and making recent process go so smoothly. It was great working with you!

- Proud First Time Home Owners!

I want to write a short note to thank Trafton Reynolds of NC 12 Realty for his expert handling of selling my rental property located in Frisco, NC. He showed the property many, many times despite some of the worst selling months of the year and kept me updated at least weekly. During this time-frame we were hit with a hurricane that did extensive damage to the area including my cottage. I had to have major repairs that complicated things even more. Since I am a long distance owner it was very important to have someone to coordinate repairs and take care of details large and small. Even after the sell he handled all the closing tasks pertaining to getting all the utilities out of my name and ensuring that the cable tv box was properly turned in. Thanks again Trafton.

- Terry Wooten

As first time vacation home buyers on Hatteras Island we were blown away with the exceptional services Trafton Reynolds with NC 12 Realty provided. We felt very comfortable working with Trafton from our first meeting to view available beach properties. He took our "wish list" of desired vacation home features and used his extensive knowledge of the area to provide us with several great options from which to choose. Once we settled on our perfect vacation home Trafton's follow up services were second to none. He went above and beyond to mitigate any road blocks relative to the closing process. We will without a doubt enlist his services again in the future. 

- Donna & Chris Shater

If you are looking for a realtor who gives you his upmost attention throughout the entire process of purchasing a home, Trafton from NC 12 Realty is highly qualified to give you insight, suggestions, and help walk you through what could be intimidating process. Never did we feel pressure an his entire staff were more than happy to help us with any questions we had. (And there were many). Thank you Trafton and NC 12 Realty for helping to make a dream come true.

- David & Donna Boyce and Todd & Lauren Hargett

Jen Bell went above and beyond to find out dream vacation home. She was patient with us out of towners and was full of local knowledge that helped us out immensely. She held our hand through the entire process and made our buying a dream house a super fun experience. Thank you Jen for making this daunting process so easy and enjoyable. 

- Suzanne Dunham

Trafton Reynolds is without a doubt the best realtor I have had the pleasure of working with. We first sent in an on-line inquiry through Zillow, to which he responded within about 30 minutes. We spoke over the phone regarding the type of properties we were interested, budget, etc. Trafton continued to correspond with us with potential homes to consider and provided us with documents to familiarize us with home buying in the outer banks. Trafton continued to correspond with us prior to us even being able to come in person to look at potential homes. We scheduled an in-person trip and Trafton was excellent about working with us an pointing out pros and cons on every property. When we finally made our decision, he gave us great advice regarding offers, counter-offers and all aspects of the process. We actually went to closing in less than 30 days from when we ratified our contract - even though it was done through a power of attorney due to the restricted access to Dare county. Trafton is the best of the best - you will not find a better realtor!

- Patrice & Jack Sullivan

I normally don't do any type of review but felt obligated due to the level of service we received from Trafton. He was the best realtor I have ever worked with. He was willing to help in any way possible and was always quick to respond to our calls/texts. He definitely made the buying process so much better and easier for us. I highly recommend him if you are looking for a realtor.

- Todd H.

I would like to highly recommend NC 12 Realty in Buxton, NC for your Outer Banks real estate needs. It's a smaller family company owned and managed by Trafton and Carla Reynolds.

Trafton and Carla helped us sell our family oceanfront that we had for over 20 years. We worked with them for a year and during that time, Trafton gave us realistic and good advise. They are delightful to work with and will put your wishes and needs first whether buying or selling.

When you're working with a realtor, expect to spend a lot of time communicating with them. So that being said, besides wanting someone competent, you want someone who is enjoyable and personable to be around. For these two reasons, I highly recommend NC 12 Realty in Buxton.

- Kerry Mote

Trafton was awesome to work with. We were purchasing a house while in a different state and he was our eyes and ears on the ground!  Very impressed and thankful to have him as our realtor. He definitely goes above and beyond to make sure you are confident in your home purchase decision. Highly recommend him. 

- Tanner and Nicole Dahlke

If you are looking to purchase a house on Hatteras Island in NC, I highly recommend Trafton Reynolds at NC 12 Realty. He was our realtor, and he went above and beyond his responsibilities to assist us in finding just the right house. Trafton is extremely knowledgeable of the area and it's many amenities. His numerous contacts have and will continue to prove helpful to us. As we spoke to various residents/entrepreneurs, we found that Trafton has an exceptional reputation in this community. He was patient with us on this journey while he educated us about island life expectations as an owner. Many thanks to Trafton and the NC 12 team on our new dream home. 

- Andrea Neiman

We recently used Trafton to sell our property on Hatteras Island, OBX and couldn't be happier with the service we received. He was very professional and responsive. Having dealt with other realtors on the island in the past, we would definitely use Trafton again for real estate on Hatteras.

- Christopher Coll

Trafton is a true professional. From the first telephone call I felt he listened attentively, asked relevant questions and allowed my needs to drive the direction of the search. He found several options and scheduled showings within my very limited windows of opportunity. He provided excellent guidance from contracting through closing. 

I entered into this process assuming that I would have significant challenges due to limited availability. However, Trafton went above and beyond to ensure these factors never came into play. He flexed his schedule to accommodate my needs. He proactively communicated through, email,  text messages and phone calls. He was my hands and feet, even my voice on site. I can't imagine getting this level of service from anyone else.

We began the search in February and closed in May. That's just 3 months! I am thrilled with the home and the experience. Without any hesitation, I give Trafton 5 stars. There is no reason to work with anyone else.

- Connie K.

My husband and I decided to buy a house in Buxton after only 2 visits to the area. We had no experience in beachfront living. Trafton was so knowledgeable and patiently answered all of our questions about the buying process as well as our questions about the area, history, and residents. We feel very fortunate that we had him on our side and highly recommend him and everybody at NC12.

- Susan & Harry Koller

Trafton & Carla, Thank you for all you have done on my recent sale. I know there were things you did which were above the "normal" transactions and I truly appreciate it. I also appreciate the short term my home was on the market. 

- Connie M.

Trafton and Carla Reynolds went out of their way to accommodate our wishes, making a smooth and rapid sale of our house without any concerns or complications. They were in frequent contact, with helpful suggestions, and without any demands. A very smooth and rapid sale!

- Harold Markham

We contacted NC 12 Realty on recommendations from friends on the sale of our house. Trafton and his staff were truly professional and knowledgeable in helping us with the sale. We were our of state at the time and he handled everything to our satisfaction. We highly recommend Trafton and NC 12 Realty.

- Larry E.

Thank you, Carla! I have to tell you, we have bought and sold quite a few homes in our life and worked with many different agents. You are by far the most attentive to detail and the agent that we feel has our best interest at heart. We appreciate your help!

- Jennifer

Trafton and Carla Reynolds and the team at NC 12 Realty recently assisted us with the purchase of three investment properties on Hatteras Island. If we could give them 5 1/2 stars, we would. Because they earned each and every one of them with their knowledge, hard work, and customer focus. Trafton was an excellent partner in identifying and analyzing investment properties. His knowledge of everything from erosion rates to maximizing rental income was invaluable. He was patient and dedicated to ensuring that we secured properties that matched our needs and investment goals, even when that meant pursuing new construction. In the aftermath of Hurricane Matthew, he and Carla even ventured down to Hatteras Village to check on our properties and let us know how they weathered the storm. The combination of their knowledge, experience, and dedication is simply unmatched. We most highly recommend Trafton and Carla and the entire team at NC 12 Realty.

- The Davenports

Recently closed on an Oceanside lot in Hatteras Colony, Salvo. The property was listed by NC 12 Realty and after speaking to Trafton Reynolds we asked him to represent us as well. Trafton handled our purchase very professionally in representing both sides. Once the sale price was agreed he worked very rapidly in getting us through the whole closing process. His local knowledge of the Outer Banks is second to none. Even weeks after our closing he will gladly take your call and share with you his recommendations on contractors and various service companies.

- The Brueckners

I would highly recommend Carla and Trafton Reynolds for purchasing a home in the Outer Banks. They understand the local market very well and they helped me overcome a variety of obstacles during the closing process. If you're interested in buying a home on Hatteras Island, you should definitely  give them a call.

- Brian Detwiler

Trafton and Carla both treated me more like a friend than a customer. Very knowledgeable and on top of things. On several occasions either Trafton, Carla or Erin interrupted their lunch or left home in the evening to help me take care of something regarding my purchase. Trafton made friendly suggestions, that I depended on, to help me with the negotiating process. Very knowledgeable. Never minded making calls on my behalf, and genuinely cared about me. Thanks again Trafton, you guys are the best

- David

We feel so fortunate to have met Dottie Reed and Carla Reynolds at NC 12 Realty.  They really know the area, the people, and the business of vacation properties.  They will listen to you to understand your goals, and give you straight talk advice.  We were impressed with their negotiating skills as they worked diligently to get us the all the facts and the best deal possible.  We are so happy with our new house!

- Sheila McGovern

Dottie was very professional and helpful. She patiently and diligently helped us find the right house. Then during negotiations she worked hard to ensure we were comfortable with the home and the process. We will definitely continue to work with Dottie.

- Garrett Hoffman

I have worked with a lot of real estate sales people. Some are very knowledgeable, some are congenial and of course some lack the appropriate temperament. On Hatteras Island there is one sales person that is the complete package. Dottie Reed has the real estate skill and understanding of the Hatteras market that you should be looking for but you get so much more. You get to work with a person that hears your needs and is willing to explore every avenue to get the results you desire. I have never met anyone that will do as much for a client as Dottie Reed. In today's world, it is a refreshing experience to work with a person that loves what they do, has the skill to do it well and has the heart to make it happen. Dottie Reed is the "Rudy" of Hatteras real estate.

- Jeff DiPaola, Buyer

We have worked with Dottie over the past two and a half years and bought two homes through her on Hatteras Island. Dottie is extremely professional. Dottie knows the market and the homes. She has knack of understanding pretty quickly of what buyers like us were looking for. Dottie is very responsive and thorough in her work to the very end of the process. I would highly recommend working with Dottie if you are buying or selling.

- Pete Coady

We were SO LUCKY to have had Dottie Reed as our agent when we bought our condo in Hatteras! My wife found the listing on Zillow and cold called the agent listed who happened to be Dottie. She was extremely helpful and accommodating for our first visit to the condo, even arranging for a viewing of a second one for us during our visit. Through the entire process she went above and beyond expectations. When the home inspector noted some minor issues, we asked her for information on contractors in the area since we were 11 hours away. She provided names, arranged for their access to the unit, and assisted us when things were not happening as they should on the sellers end. Our closing was delayed and since we were not from the area, so she made sure we had a place to stay until the closing date. Even after the sale she remained in contact. Hurricane Florence struck two weeks later and wouldn’t you know that she called us to let us know that the condo appeared to be ok after the storm! N.C. 12 has a winner with Dottie! Thank you Dottie!

- William & Lisa Ruger

I'm not giving Carla & Trafton Reynolds 5 stars just because they're nice people, which they are, they get my highest rating because the service they provide to get a properly sold is tops! They figured a way to get every obstacle to the sale resolved and everybody was happy with the result. The  cottage was sold with minimum days on market, which is not always the case in the area. If you are ready to list a property for sale, give them a call and let them start work to find a buyer. If you are looking for a property let them guide you through the process to negotiate a good deal. Trafton and Carla put 110% into every transaction!

- Stephen Pollock

Thank you so much for your help in regard to the recent sale of our property in Salvo. All along the way, from the original listing, to the waiting, to the final negotiation, we felt supported, but never pressured. I hope the months and years ahead will trend positively for the OBX and for your business. Thanks again! -Mike Ward

- Mike Ward

We highly recommend Carla Reynolds and NC12 Realty to anyone looking for real estate in Hatteras Island. We are now proud owners of a beautiful home in Avon, NC and have Carla to thank. Carla is incredibly knowledgeable, responsive, and thorough. Here are some additional reasons why we were so successful working with Carla and NC12: - We had been looking at all available Hatteras real estate on sites like this one and hadn’t found the right house yet. Carla identified an oceanfront house that met our goals, was in our budget, and was about to hit the market. We were able to put a contract in place on it very quickly. - We were buying from out of town. Carla and the great staff at NC12 helped us manage so many tasks from afar during offer, negotiation, home inspection, and closing. They even helped manage the repairs and updates that occurred after the home inspection. Carla and NC12 made a complex situation very easy. - We often had to meet or talk with Carla during odd hours and weekends. She always worked with us to make sure our schedules could line up and she was extremely responsive by phone, email, and text. - We could ask Carla anything about the purchase process, the house, the area, the rental market, local contractors and she always gave honest, informative answers or pointed us in the right direction. Overall, Carla was really a joy to work with. We highly recommend NC12!

- David Meagher

I have purchased properties for over 40 years and felt that agents got you to sign a contract and then laid back and waited for their commission check.
Not Carla and Trafton Reynolds! They bent over backwards to help us get our dream home on "Buxton Ridge". If you want great agents willing to do whatever it takes to make it happen go visit NC Realty.
Gail and I consider Carla and Trafton to be good friends, not agents.
Gail and Phil Smith

- Gail and Phil Smith

My wife and I were extremely pleased with our experience. We purchased a home in Avon after looking at quite a few in the area. They sat down with us before we began searching to make sure that the homes they presented to us fit our needs. Both Trafton and Carla were very professional and patient with us. We both highly recommend NC 12 Realty.

- The Ezzells

Trafton was my realtor during my process of buying a beach property in Avon. The first property I was interested in fell through and I got discouraged but Trafton was available that next weekend to show us some more properties. The 8 hour drive back down to the Outer Banks was met with a smiling Trafton ready to show us some more homes. In the end I found a place that was a much better fit for me. There were a few bumps along the way after a contract was in place but Trafton was always there to find a way to keep everything moving along. Thanks Trafton! Hope you see you during my stays this coming summer!

- Jill Robinholt

Sometimes it's just easier to check the five star box on a review, but in the case of our experience with Trafton, he truly provided superior service: Very impressive with his knowledge Hatteras Island and it's unique real estate market (his background prior to real estate sales was real estate appraisal), masterful with the process and communicated every step with us, immediately responsive (never left hanging, easy to deal with via phone, email, or text), and most importantly, his negotiation skills were excellent--I'm sure he saved us quite a few thousand dollars. He truly looked out for the best interests of us, his clients, and took the time to understand our needs and motivations. I highly recommend Trafton to others looking for a real estate pro on Hatteras Island.

- Brad Zeigler

We worked with Trafton to locate and purchase a home near the beaches in Avon, NC. He is one of the most friendly and patient agents with whom we have ever worked. His knowledge and expertise is second to none. Trafton also was diligent in making sure we knew what was going on each step of the process; communication is such an advantage to all of us. We have bought and sold several homes and Trafton made this the easiest, smoothest process we have ever had. Working with Trafton was our pleasure. There aren't enough words to express our gratitude and our highest regards. Trafton is highly recommended by us!

- Kevin Smallfoot

I've worked with Carla and Trafton Reynolds on a couple of transactions and plan on working with them on more.  They've always been responsive and willing to work hard to fill in the blanks and help take newbies like me through the investment real estate business.  Over the years, we've come to trust and appreciate their opinion which is especially important when investing in real estate outside of your primary residence.

- Chris Hemschot

Trafton, Carla and Jen were tremendous in helping us locate and purchase a foreclosed home in Buxton. We live out of state and they were always available to show us houses on our schedule and as many as we could fit into a weekend. They were in constant communication through email and telephone. They helped us in locating reliable home inspectors and tradesmen for estimates on needed repairs. They walked us through the purchase, were with us at the closing and even assisted us with meeting workers when we were unable to be present. We feel like they had a personal interest in making sure we got a quality home at the best possible price and that we were very happy with the home we acquired. They did all they could to make the entire process as pleasant as possible. I would highly recommend "NC 12 Realty" to anyone looking to purchase a home on Hatteras Island.

- Kenny Cook

"Trafton and team made our selling process easy and efficient. His market analysis was very in tune and he helped negotiate a great deal. He also helped guide us through various aspects of selling our investment home. If we ever buy or sell a property in the area again we will definitely turn to him again. We don't leave many reviews but felt it necessary to share our great experience with others. Thank you Trafton for a great transaction!"

- Happy Seller

Just a short note to tell you how much I appreciated all the work you and your staff did in recently selling my properties in North Carolina. Not only did you get them sold, which in these economic times is hard to do, but you did so in a relatively short period of time. I appreciated your professionalism, and keeping me in the loop with information as the sale process proceeded. Your customer service was outstanding. Should I need any help in buying or selling properties in the future, rest assured you'll be the first one that I contact.

- Diane Walsh

We would like to thank Trafton, Carla, Jen and the team at NC 12 for the support in our beach home purchase. Trafton worked with me for six months in our search for a beach home in Buxton. He did a outstanding job in educating me about the area. Trafton thanks for making our dreams of a beach home become a reality. 

- Richard & Niki

Carla, Trafton and the staff at N.C. 12 Realty helped me buy a wonderful home in Avon N.C. on the Outer Banks. They are honest, responsible and very well informed on the housing market. They provided me the best home buying experience I have ever had. I highly recommend them.

- Dan Jones

I can’t say enough about the help that Trafton and Carla gave us on our home purchase. A phone call or email never went unanswered. The home search went smoothly, the negotiations were flawless, and the closing went well even in adverse weather conditions. Trafton was involved in each and every step, even going to the house after closing for several deliveries. It is not easy buying a house in a different state but NC 12 Realty made it possible to buy the house of our dreams! Please consider them if you are thinking of buying or selling a home on Hatteras Island. I can guarantee you won’t regret it.

- Kathy and Doug Herman

Last spring I was on the hunt for a small “starter” home on the OBX.  Trafton and Carla Reynolds came to my aid.  They were instantly busy researching the homes in the OBX market that fit my needs.  They were always open and honest about each property and how it would or would not be a “fit” for me.  They were always knowledgeable about the peculiarities of island property, such as flood zones. Every stage of the buying process was so easy because they were always on top of things.  I would HIGHLY recommend Trafton and Carla for any real estate needs you have on the OBX .  They will take care of you like “family.”

- Hope Roehrs

My husband and I were extremely fortunate to have the expertise services of both Trafton and Carla throughout our investment home buying process. From day one they went above and beyond and made us feel completely at ease with our decision to purchase a home in the Outer Banks. Being from PA, we were doing a lot of research online, and I am not sure we would have ended up with the fantastic home that we did if it wasn’t for the patience and guidance of Carla and Trafton. They helped by sending us listings, visiting the homes for us and preparing very important home comparisons for us. We sifted through many homes and visited a couple of times to finally end up with the home we have now. They always found time for us within their busy schedule which we greatly appreciated. If you are looking for a team that will truly listen to you,  give good and honest advice and guide you through the process start to finish, then Carla and Trafton are just that team! We would be happy to share our experience, just ask!

- Scott & Heather F., Lancaster County PA

Carla and Trafton helped us as Buyers Agents to get a great deal on a lot. We were planning on building, but with three kids in college, it became obvious we needed to sell. Again they assisted us through the process with local knowledge and communication with the other buyers agent concerning the determination of the actual FEMA flood zone of the property and the resulting delay of our closing due to the government shut down. Nicely done!

- Ed Pickett

Dear Trafton, I can’t wait until you can see "the finished before and after houses" that you helped me purchase. Your knowledge of appraisals and the workings of the loan process certainly helped me through a difficult time. Your calm and steady manner steered me through many pitfalls. Thank you again for the beautiful Kim Moser print, and it will have a special place on the wall of my "new" Buxton home.

- Chalaron May

May we bring to your attention the exceptional supportive relationship we have enjoyed these last two years with real estate agent Carla Reynolds. In this down market she diligently and with persistence strove to sell our property at a reasonable price. Every opportunity for negotiation was brought to our attention with all options fully explained. She presented the market situation accurately and her recommendations were always sound. In such a down market her extended effort and support were most welcome and reassuring. And a suitable sale was eventually achieved, thanks to Carla’s persistent efforts. It was a short sale and Carla was fully versed in the ins-and-outs of a complicated procedure. We highly recommend Carla Reynolds as an extremely knowledgeable and supportive agent.

- Happy Sellers

Carla is a very professional and highly skilled real estate agent. She helped us sell our family cottage in Buxton NC. Carla gave us the utmost attention and was very prompt in getting back to us with information on any questions we needed answered. I would highly recommend Carla to anyone who needs to either buy or sell a home in Cape Hatteras NC. She really knows the market and would be an excellent choice for anyone needing an agent.

- Sellers, Buxton, NC

Carla Reynolds is an expert on the Hatteras Island real estate market. She’s very knowledgeable about purchasing both second homes and investment properties. Her background in real estate appraisal ensures that you find the right house at the right price. She makes herself available to answer any questions and is an excellent resource for vendor and local business contacts. Carla is an all-around pleasure to work with, and we highly recommend her to anyone interested in Hatteras Island real estate.

- Happy Client

As a former Realtor, Carla Reynolds is who I recommend to buyers and sells alike. She is dedicated and professional and she is on top of the game for marketing. Carla is top notch and she is current with the market trends and will steer you in the right direction of any real estate transaction. If you are looking for a realtor to get you the best deal – whether you are a buyer or a seller – you want Carla Reynolds to represent you.

- Sylvia Mattingly

What can I say that hasn’t been said! If you are looking for property on Hatteras Island or need to sell, you need go no further. Not only does she go above and beyond her duties as a broker she does it with class and professionalism. She makes each client feel as if they are number 1. In my eyes if Carla can’t find you what you want or sell what you need to, it can’t be done. She is straight forward and honest. What else could anyone ask for. I have purchased and am listing with her; can’t find a negative on either side of the fence.

- Mary Lee Walden

Carla helped me sell a piece of land during a time that nothing was selling. She was very professional and showed a great deal of patience and skill in dealing with a bank that was less than cooperative. Carla’s nice personality and williness to do all possible to meet your needs make her a terrific person to work with.

- Ray Gray

Carla was our listing agent when we sold a house in Frisco, NC, and we couldn’t have been more pleased with her. She kept in constant contact and always gave us good advice. If you are looking into buying or selling, definitely see Carla. Not only is she an excellent Broker, but you will have a friend for life!

- John and Judy Hardison

Carla kept me well informed and has helped me in every way possible to find the house that was perfect for me and very affordable. She has continued to help me with any issue well after the buying process. She continues giving very good references to me for various services. I have never had a better experience with any other realtor.

- Dan Jones

She was my realtor when searching for a cottage on Hatteras Island. She did a great job and worked very hard. I’d give her six stars if Trafton would take me dolphin fishing again….;-) Highly recommended!

- Rob Schonk

Trafton was extremely professional, conscientious, and motivated. We felt as though we were his only clients. He was extremely knowledgable about the area, and the properties. We found his background as an appraiser for area homes extremely beneficial. In our travels, looking at homes, he took us to area businesses we needed to find out more information on to help us make an informed decision. He goes out of his way for you and is very pleasant to spend the day with house hunting.

- Jessie, Buyer

Our family hired Trafton Reynolds to find us a vacation home, and he really came through for us. He was very patient and understanding while showing us homes. We did not know Trafton before we hired him but he was very kind and easy to get along with.

- Leonorzaki, Buyer

Trafton, thanks so much for all of your hard work that you have done on the oceanfront lot for us. You go above and beyond and I am not just saying that. We have been dealing with real estate in the North Carolina area for many years and I honestly have not had the care that you have given us. You treat our properties as if you own them yourself! You have been quick to respond and you are willing to do anything you can to help us and your offers are sincere and from your heart. I really do enjoy working with you.

- R.H., Seller

Carla was great to work with in selling our beach cottage. She knows the market and is very professional in handling all aspects of the sale from making suggestions to improve the marketability of our cottage to handling negotiations of the purchase offer. We were very pleased with her performance and fully trusted her in looking out for our best interest throughout the entire process. We highly recommend Carla’s expertise and would use her again in the future.

- Marsh & Lynn Pierce

Trafton, thank you for your help in securing the lot I wanted. Your diligent work in immediately notifying me that the lot had been previously taken off the market and was available again allowed me to make an offer that was accepted and we now own the lot. In my 35+ years in the residential real estate industry I have never come in contact with a couple who are both residential appraisers and brokers! It’s a combination that gives the consumer great confidence. Good luck with NC 12 Realty.

- Lee & Jody

My wife and I worked with Carla both when buying a vacation home and selling a vacation home. Not only was Carla knowledgeable about the Hatteras Island real estate market, she was fun to be with as well. We are so happy with our purchase and not only think of Carla as our real estate agent, but also our friend. I highly recommend her!

- Vacation Home Buyers and Sellers

Our experience with Carla Reynolds was really wonderful. She got us the “beachbox” of our dreams for the price we wanted. She was also very helpful when it came to finding out things like the numbers and names of the cable, power and phone companies and was always very quick to respond to phone calls emails and texts.We even became “facebook friends” which made communication between us that much better. Above all Carla was very professional and has so much knowledge of Hatteras Island.

- Beachbox Buyers

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